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Bike FAQ

Below you will find a list of general Frequently Asked Questions we get at Trident Sports.  Please take a read through to see if you find the information you are looking for.

Question: Can you have your suspension product serviced without going through a bike shop? 
Answer: No, we are not a retail service center so you will need to have your local bike shop send your suspension product to us for service.  If you need help finding a shop to go through please contact and we will direct you to the best shop to deal with.

Question: There is no dealer listed for my area, how do I purchase a Trident product? 
Answer: You can place an order through our online shop for the items you would like and we will ship the product to your local bike shop for pick up.

Still need more information about a Trident Sports distributed product or service?  No problem, please contact us at and we will do our best to get you the info you need.

Banshee Bikes

Here you will find some of the questions we get asked the most about Banshee Bikes products.

Question: I need a derailleur hanger for my Banshee Bike but I do not have a dealer in my town
Answer: No problem.  We have a few online dealers who stock derailleur hangers that will ship the direct to your house.  Feel free to contact any one of the following dealers:
Jenson USA:
Bike Bling:

Question: Do different front chain ring sizes make a difference to how my dual link Banshee will pedal?
Answer: Yes.  Nearly all dual link (VPP, Maestro, DW link, Banshee VF4B) bikes are optimized around a specific front chain ring size.  Here is a list of recommendations for specifiic Banshee models:
Legend: 38T
Spitfire/Rune: 34-36T
Prime: 30-32T

Still need more information about a Banshee product?  No problem, please contact us at and we will do our best to get you the info you need.

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